Access to information
We aim to work openly, honestly and with integrity, sharing
information with our stakeholders and increasing public
understanding of science.
We try to make as much information available as possible on our
website, and through our Publications Scheme.
You may use and re-use Crown copyright information featured on
this website (not including logos) free of charge in any format or
medium, under the terms of the Open
Government Licence. Please refer to our copyright page.
If the information you want is not available from the
above sources then you can make a request for the information
you need.
How to request information
If you would like to request information, please write to us or
email:
Knowledge and Information
Cefas
Pakefield Road
Lowestoft
Suffolk NR33 0HT
Telephone: +44 (0) 1502 524380
Email: lowlibrary@cefas.co.uk
Please include full contact details and as much information as
possible to help us satisfy your enquiry.
We will deal with your request as quickly as we can, and will
aim to let you have a full response within 20 working days. If, for
any reason, we are unable to give you a response within 20 working
days, we will contact you as soon as possible explaining the
reasons for this.
We aim to provide information free of charge when we can.
However, we may need to charge for requests and, in some cases,
refuse them if providing the information would involve a
substantial diversion of resources. In such circumstances we will
always provide advice and assistance to help applicants narrow down
or clarify their request before charging or refusing the
request.
The Freedom of Information Act 2000 and the Environmental
Information Regulations 2004 do not entitle applicants to free
copies of priced publications, or to free use of services for which
there is normally a charge.
Appeals against charges or requests for information
refused
You may ask us to review
- a charge made under the Freedom of Information Act 2000 and the
Environmental Information Regulations 2004
- a request for information that was refused
if you believe either to be unreasonable. Appeals should be made
in writing to:
Jo Page
Cefas
Pakefield Road
Lowestoft
Suffolk NR33 0HT
If, having heard the outcome of an appeal, you remain
dissatisfied, you can refer your case to the Information
Commissioner at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: +44 (0) 1625 545745
Fax: +44 (0) 1625 524510
Freedom of Information Act and Environmental Information
Regulations
The Freedom of Information Act 2000 and Environmental
Information Regulations 2004 came into force on 1 January 2005.
Under the Freedom of Information Act 2000 anyone may request
information from a public authority that has functions in
England, Wales and/or Northern Ireland. More information
can be found at www.justice.gov.uk/requestinginformation.htm.
The Environmental Information Regulations 2004 provide rights of
access to environmental information. The Regulations http://www.legislation.gov.uk/uksi/2004/3391/contents.
These clarify and extend the rights of access to environmental
information that already existed under the Environmental
Information Regulations 1992.